Returns & Exchanges
At Mova Official Site, we want you to be completely satisfied with your home decor and furniture purchases. If you are not entirely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Refund
Drop your package at any authorized courier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing